Friday, June 3, 2011

SharePoint 2010: User Profile Syncronization Service Stuck on Starting

Problem: you are trying to configure the user profile service application but the user profile syncronization service (on the services on server page) is stuck in a starting state.
Cause: The ForeFront Identity Management services are disabled on the server.

Solution:
1) stop the provisioning of the user profile synchronization services. To do this, open a powershell prompt and run Get-SPServiceInstance. this will print out a list of the services and their GUIDs. Copy the GUID for the user profile synchronization service, then run Stop-SPServiceInstance
2) Open the server manager on your server and find the two ForeFront Identity Management services and set them both to manual.
3) Go back to the services on server page in Central Admin and start the User Profile Synchronization Service. It may take up to 10 minutes but it should start successfully now. If you want to make sure that it's working correctly you should be able to go back to the server management MMC and the two ForeFront services will be running now.
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2 comments:

  1. AnonymousMay 17, 2012 at 3:50 PM

    Sadly, despite this being my exact problem, the resolution above didn't work.

    ReplyDelete
  2. UnknownJuly 30, 2013 at 9:05 AM

    In my case, the problem was: The account I logged-in to configure User Profile Sync was not a Farm Administrator account!

    I followed the troubleshooting guide, which lists all possible causes and solutions at: User Profile Service Stuck on Starting

    ReplyDelete

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